What is Frabelle MarketPlace?
How do I create an account?
How do I change/update the information in my account?
What are the benefits of having a registered account?
How do you ensure the freshness of your products?
For items that are out of stock, will I be notified?
Can I still cancel my order?
Do you have a physical store?
Do I receive an invoice for my order?
Can I quickly reorder the same items as my previous order?
Are you open for resellers?
Can someone abroad order and deliver locally?
Gift CardView all
I have received a gift card. How do I use this?
If I consume less than the total amount, will the balance be credited to my account?
Do you have expiration date for the gift card?
Is the gift card transferrable?
What payment methods are available?
Do you keep my credit card details?
What can I do if my payment failed?
When will I be charged for my items?
Can I use my points to pay for my groceries?
Can I use more than one discount code?
What shipping options does Frabelle Marketplace offer?
Can I use multiple shipments for a single order?
How much is the delivery fee?
When can I get my order?
What are your delivery hours?
What areas do you deliver?
I'd like to save on delivery fees. Can I pick up my order instead?
What if I am not home to accept my delivery?
Once you receive a text notification, please notify that you will not be home to accept it and ask when will it be delivered again. If you do not notify us in advance and the delivery is arranged, please re-schedule the delivery with our customer service...
How do I track my order status?
What's the minimum order to avail for free delivery?
Return & RefundView all
How do I return an item?
What should I do if I received a wrong or damaged product?
For which reasons can I return an item?